Our Referrals Program, titled 'JOY-', allows you to earn rewards by referring friends to our store. When your friend makes a purchase, both you and your friend earn a discount. The program is designed to be simple and rewarding for everyone involved.

You can earn points by placing orders on our store. For every $100 spent, you earn 100 points. Please note that points are only awarded for completed orders and cannot be earned by guests.

Our VIP Tier Program offers exclusive benefits as you progress through different tiers such as Bronze, Silver, and Gold. Each tier brings unique rewards and perks, enhancing your shopping experience with us.

To redeem your points, simply navigate to the 'Redeem Points' section on our loyalty page. Here, you can apply your points towards discounts on future purchases.

Yes, each customer can make up to 5 referrals. This limit helps us manage the program effectively and ensure fair participation for all members.

Points do not expire, allowing you to accumulate them over time and redeem them at your convenience.

Points can be earned on most purchases, excluding gift cards and store credit. Please refer to our terms for complete details.

If an order is returned, the points earned from that purchase will be deducted from your account.

You can track your points by visiting the 'Points History' section on our loyalty page. This will provide you with a detailed record of how and when you earned or redeemed points.

Our Referrals Program includes anti-cheat measures to ensure fair play. This includes checks on browser activity, email verification, and order subtotals to prevent fraudulent referrals.