Frequently Asked Questions
Products
What is TANGHULU?
TANGHULU specializes in high-quality, long-lasting press-on nails that can be applied in just 10 minutes and last up to 3 weeks. We combine durability, style, and convenience, offering an alternative to traditional salon nails.
Are TANGHULU nails reusable?
Yes! Our nails are reusable with proper care. Simply remove them carefully, clean off any solid glue residue, and store them safely for future use.
How do I choose the right size?
Each design comes in small, medium, large, different sizes. You can also refer to our sizing guide.
ORDER
How do I place an order?
Simply browse our collection, add your favorite nails to the cart, and proceed to checkout. You’ll receive an order confirmation email once your purchase is complete.
How can I check my order status?
Once your order is shipped, you’ll receive a tracking number via email. You can track it on our website or the courier’s website.
Can I modify or cancel my order after placing it?
Orders can only be modified or canceled within 12 hours of placement. After that, they are processed and cannot be changed. Contact us immediately or email at tanghulunails@gmail.com if you need to make changes.
SHIPPING
Where do you ship?
We currently ship worldwide! Shipping times vary depending on location. Please check our shipping policy.
How long does shipping take?
Domestic and international shipping take 3-5 business day. Expedited shipping options are available at checkout.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can track it directly on our website or the courier’s website.
PAYMENT
What payment methods do you accept?
We accept:
✔ Credit/Debit Cards (Visa, MasterCard, AMEX)
✔ PayPal
✔ Apple Pay / Google Pay
✔ Shop Pay
Do you offer gift cards?
Yes! We offer digital gift cards in different denominations. They are redeemable only at tanghulu.us.
Can I use multiple discount codes?
Only one discount code can be applied per order. Make sure to use the best deal!
COLLABORATION
Do you offer wholesale pricing?
Yes! If you're interested in selling TANGHULU nails at your store, email us at tanghulunails@gmail.com for more details.
Can I collaborate with TANGHULU as an influencer?
We love working with content creators! Fill out our collaboration form or DM us on Instagram @tanghulunails for partnership opportunities.
RETURN
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